Stairlifts and bathlifts from the South Wests leading independent

Privacy Policy

Version dated 30 November 2003

1. Stairlift South West Privacy Policy

Stairlifts South West is committed to protecting your personal information ("personal data") while providing you with the opportunity to receive products and services.

This policy describes the ways in which we collect personal data and the purposes for which we may use it. If you object to our use of your personal data in the manner set out in this policy, please inform us by e-mail at support@stairliftssouthwest.co.uk

By using this website you acknowledge that you have read the terms of this policy and that you agree to our use of your personal data as described.

2. What data could we collect from you

You may be asked to provide us with the following information:

Your Stairlifts South West account number (if applicable)

Your name;

Your business address;

Your telephone number;

Your email address; and

Your website address.

For some of the services supplied on our website you may be asked to provide further details. The information required, and the reason why we need it, will be explained at the time this information is requested.

We do not at present use "session cookies",

3. Personal data obtained from third parties

Occasionally, we may receive personal data relating to you from third parties. It is our policy to receive personal data only from such parties, which we believe have obtained the information from you fairly. However, we do not control the manner in which third parties collect personal data. If you believe that a third party has passed to us your personal data against your wishes then you should send us an email at support@stairliftssouthwest.co.uk We will always treat any personal data that we receive from third parties in the same manner that we treat the personal data we collect.

4. Our use of Personal Data

We will use your personal data for the following purposes:

a. To provide the stairliftssouthwest.co.uk service to you

We will use your personal data to provide and improve our general service to you, to enable our customer services department to deal with any queries you have about our service, to notify you of any changes to our service and General User Conditions.

b. To send you information about our other products & services if requested only.

From time to time, we may like to send you information about other products and services, which we offer, and which we believe you may be interested in. If you decide now, or at any later time, that you would like to receive such information, please inform us by e-mail at support@stairliftssouthwest.co.uk

5. Sharing your information with Third Parties

Stairlifts South West would disclose your personal data to third party in the course of any negotiations to take over our company or our business, or and to any third party who took over rights and obligations under any agreement we had with you.

Stairlifts South West will not otherwise sell, rent, distribute or otherwise make your personal data commercially available to any third party without your prior consent.

6. Access to and correction of your personal data

You may request in writing a copy of your personal data and, provided you have supplied such information as we require to identify you and your personal data and have paid a small fee (currently �10) to meet our administrative costs, we shall supply such information.

7. Security

We operate a number of technical and organisational measures to ensure that your personal data is kept secure and to prevent unlawful or unauthorised disclosure, misuse, alteration, damage or accidental loss or destruction.

8. Notification of changes

As we create new services that may generate a need to amend this privacy policy. You should therefore check this privacy policy on a regular basis to ensure you are familiar with its terms.

9. Privacy Support

If you have any questions about our Privacy Policy, please contact us.